If you have any concern related to your personal data, please contact our support team through the in-game Help Center, for a quicker response.
In case you need to contact us regarding any other issue, we encourage you to use the “Contact us” option available in the game(s). Also if you have any other grievance, reach out to our grievance officer.
The type of data we collect depends on the Services you use, and the applicable laws.
We also use third-party partners, such as social networking sites, advertising networks, and data analytics providers.
We collect your data to helps us make your experience better and for various Services purpose such as:
For information on how to opt-out from personalized advertisements, see section 'Your Rights and Options' below.
For details on our policies and terms of service, please visit here.
Apart from Pixcell Play, some of your data may be available to others in following situations:
Our vendors can process your data to provide certain services, only at the behest of Pixcell Play. These services may include hosting, player support, advertising, analytics, and fraud prevention.
In case of any fraud or illegal activity, your data may be shared (based on your consent) with other organizations and/or public authorities in response to lawful requests.
In order to verify payments (with payment providers) to combat fraud and illegal activity, we may process and disclose data with other companies and organizations and provide it to public authorities in response to lawful requests.
Data disclosure will be conducted as per the law and protection of the rights and safety of our players shall be ensured.
Our partners provide certain features to our Services, such as social media interaction tools, application programming interfaces (APIs) or software development kits (SDKs), and in-game advertising. These partners operate under their own privacy policies hence we encourage you to check their privacy policies and data processing practices.
The data collected by these partners may include your IP address, mobile identifiers, page(s) visited, location, and time of day. This data may be combined with the data that we have collected from you. Together, this data may be used for targeted advertisements when you visit third-party services within their networks. If you do not want to share your personal data with third-party advertising partners, please follow the instructions given under “Your Rights and Options” below.
Our Services can be availed anywhere in the world but because the data protection laws vary from country to country, we make sure your data is protected as per this Policy. Adequate safeguards that we may use include standard contractual clauses approved by the laws of India and the courts having ordinary original jurisdiction at Chennai.
You may opt-out of receiving our push notifications by changing the settings on your mobile device.
You can opt-out of interest-based advertising by following the privacy settings of your Android, iOS, or Amazon device and selecting "Limit Ad Tracking." You can also opt-out by turning off “personalized ads” on Apple iOS, "Opt-out of Interest Based Ads" on Android, or by disabling Interest-based Ads on Amazon.
Based on your request, we will provide you with a copy of your personal data in an electronic format.
You can also exercise your right to:
If you wish to exercise any of the rights mentioned above, please contact our support team through the in-game Help Center. For all your data-related requests, please follow the steps: Contact us / Help Center > Other issues> My Data
All requests shall be processed in accordance with applicable laws. We may also take additional steps to verify your identity before fulfilling your request.
We collect and store your information using cookies and similar tracking technologies in order to
We have implemented advertising features on our Website, Apps, and Platforms including Google’s “DoubleClick” platform integration. We use these Cookies to compile data regarding User interactions with ad impressions and other ad service functions as they relate to our Website.
Our priority is to provide a safe and transparent gaming environment to our players and in order to do that we ensure that our security system is constantly evolving to meet the highest standard possible. We take all necessary measures to protect your data from unauthorized access or misuse.
We will store your data till the time you have an active account. Pixel Play may re-assess unused accounts and de-identify unnecessary data.
In case of a request for the removal of personal data, we will process the same in compliance with the legal obligations.
Protecting children's privacy online is extremely important to Pixcell Play. Pixcell Play’s Website, Apps, and Services are intended for a general audience and Pixcell Play does not knowingly collect any Personal Information as the term is defined under the Children’s Online Privacy Protection Act (“COPPA”). The COPPA is a federal legislation that applies to entities that collect and store Personal Information from children under the age of 13. We are committed to ensuring compliance with COPPA. Our Website, Apps, and Platform are not meant for use by children under the age of 13.
Through our Apps, your child will be able to receive local in-app notifications, which do not collect any Personal Information.
Please note that if you grant consent for your child to use Pixcell Play's Platform on our Website or on the Apps, this may include such general audience communication services as email, instant messaging, and online groups, and your child will be able to communicate with and disclose Personal Information to, other Users of all ages.
The contents of this website, our Platforms, and the Apps may not be reproduced partially or fully, without due permission from Pixcell Play as per the Copyright Act, 1957. If referred to as a part of another publication, the source must be appropriately acknowledged. The contents of this website cannot be used in any misleading or objectionable context.
© 2022 Pixcell Play Private Limited, All rights reserved.
You can limit the targeted advertising by limiting the ad tracking in your device setting. Please note that opt-outs are specific to devices and browsers and it may take some time before your opt-out is effective.
You can opt out of interest-based advertising by following the privacy settings of your Android, iOS, or Amazon device and selecting "Limit Ad Tracking." You can also opt-out by turning off “personalized ads” on Apple iOS, "Opt-out of Interest-based Ads" on Android, or by disabling Interest-based Ads on Amazon.
We also take the help of partners to perform some services for us, eg. Google and Twitter for ad mediation. Your data is not used by these partners for any additional purposes and your opt-outs can also affect these partners.